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Samsung Members —Why does my profile picture become extremely pixelated?

(Topic created: 09-23-2022 05:36 AM)
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Samsung Apps and Services
I'm not really worried about this issue, but I suppose I was just bored enough to notice it. Why does my profile photo turns blurry whenever I click on it? When I first set a new profile picture, it shows up as the same resolution as the original image, but after I click away, and then click on my profile photo again, the resolution goes down the drain. 

I suppose it might be because of the OS my device is running (Android 10), but I'm not sure. Does anyone else have this issue?

Here's the comparison:

image
This is how it looks from the page.


image
After I click on an image to set as my profile picture, it shows up looking normal.


image
After I click away, then click back to alter or look at my photo up close, it turns really blurry.

— Current owner of Galaxy Fit2, previous owner of Galaxy S9 Plus

1 Solution


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Solution
LongHiker
Epic Samsung Care Ambassador
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Samsung Apps and Services

@Wellbutrin_Impulses It is because the Samsung members area saves the images at low resolution. This is OK and not noticeable when the image is displayed in the normal small size. 

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Solution
LongHiker
Epic Samsung Care Ambassador
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Samsung Apps and Services

@Wellbutrin_Impulses It is because the Samsung members area saves the images at low resolution. This is OK and not noticeable when the image is displayed in the normal small size. 

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Samsung Apps and Services
Thanks for the response, I figured the final resolution didn't really matter since we're unable to click on other people's profile pictures too, anyway.

— Current owner of Galaxy Fit2, previous owner of Galaxy S9 Plus
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