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Samsung Members —Why does my profile picture become extremely pixelated?

(Topic created: 09-23-2022 05:47 AM)
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Anonymous
Not applicable
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Samsung Apps and Services
I'm not really worried about this issue, but I suppose I was just bored enough to notice it. Why does my profile photo turns blurry whenever I click on it? When I first set a new profile picture, it shows up as the same resolution as the original image, but after I click away, and then click on my profile photo again, the resolution goes down the drain. 

I suppose it might be because of the OS my device is running (Android 10), but I'm not sure. Does anyone else have this issue?

Here's the comparison:

image
This is how it looks from the page.


image
After I click on an image to set as my profile picture, it shows up looking normal.


image
After I click away, then click back to alter or look at my photo up close, it turns really blurry.
2 Replies
Solution
LongHiker
Galactic Samsung Care Ambassador
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Samsung Apps and Services

@Anonymous It is because the Samsung members area saves the images at low resolution. This is OK and not noticeable when the image is displayed in the normal small size. 

Anonymous
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Samsung Apps and Services
Thanks for the response, I figured the final resolution didn't really matter since we're unable to click on other people's profile pictures too, anyway.