Original topic:

Samsung Music App Cannot Adjust Low Bass in Custom EQ settings

(Topic created: 2 weeks ago)
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ScooterS
Constellation
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Samsung Apps and Services
Looking for a fix?
After One UI ver 6.1 update I'm no longer able to adjust the 63 & 125 hz bands on the custom equalizer settings in Samsung Music. 
I have a 2024 GMC and listen to my music on my phone utilizing Android Auto on the infotainment system. I use the Samsung Music app and was able to adjust the low frequency bands on the Samsung Music apps Custom equalizer settings in order to spending $1,200+ dollars on an aftermarket subwoofer installation. 
It was working well until the last One UI 6.1 update which was installed on my S24 Note last week. 
I noticed the loss of bass audio right after the update and took a look at the EQ settings today and noticed that the 63hz & 125hz bands are grayed out and no longer adjustable. 
I chatted with Samsung support and they had no solution and suggested i post my issues on this member community. 
When I asked if there is a way to rollback to previous One UI version I was informed it cannot be done. 
I'd appreciate any suggestions, otherwise I'll be spending lots of $'s on aftermarket sub installation. Which obviously would be better, however the Samsung music equalizer adjustments were working well enough for my old ears!

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user_ams007
Planetary Samsung Care Ambassador
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Samsung Apps and Services
Please try installing the Samsung Sound Assistant from the Samsung Galaxy Store. It has some extra options for controlling your sound

https://apps.samsung.com/appquery/appDetail.as?appId=com.samsung.android.soundassistant1731271751090.jpg1731271751108.jpg
ScooterS
Constellation
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Samsung Apps and Services
Thanks for the information. I didn't know there were equalizer apps that seamlessly work with Samsung Music.
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