Samsung TV Plus disappeared.

[Jdoglill]

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

[userHpGNKHjMfc]

Mine is gone too. Did all those inconvenient "fixes" as well.

[4Rush]

I have the same problem. Following

[ChrisTech]

Hey everyone,

I woke up today and found no samsung tv plus on my tv. But when you go to the universal guide and it says watch and samsung tv plus and then it gives the option to install but it is not installing. Did samsung remove this app??? Why???? It works on my phone but not the tv?? 

[Ellojoe]

Same. No Samsung TV plus on my TV after a factory reset that was suggested to fix another issue by a Samsung Rep, which it didn't fix of course...This company is really just neglecting patrons left and right it seems like to often. Which is sad because they did quite well in their earlier years.

Their moderators give generic answers that seem entirely scripted and seem to be lacking technological literacy on a basic level in many instances, then they direct you to a 1-800 number so you can re-explain your issue to probably two, three, or four people before either not having it handled at all or possibly finally getting it fixed if you're lucky.

I set up a call back yesterday for somebody to call and help me with the tv through a Samsung representative and never received the call on my Samsung phone. Fixing to become a NO Samsung kind of house if they keep up the blatant laziness in their engineering products, services, and moderating/helping/wasting people's hard earned money & time this way.

[JNo3277]

Same here, it was replaced by a live TV (cable) app but no samsung TV plus

[ChrisTech]

Really do you know the name?

[Ellojoe]

It was not "replaced," I don't think.
🤦🏻 😒 What you're saying is that you see "live cable tv" tile/icon in the place where the Samsung TV plus app once was, but it has been removed for many. Hence why they can reinstall it or why many don't see it or the option to reinstall at all.

[Upset lady]

Mines was as well. I don’t have tv cable just WiFi and Samsung tv plus, it doesn’t give me any option to remove it either.

[User8472]

Same!!!!

[kshafer0367]

I have the same issue