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Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 10:26 AM)
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Jdoglill
Constellation
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Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

2,454 Replies
Samsucker
Asteroid
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Samsung Apps and Services

Roku to the rescue!

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joanoffacc
Constellation
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Samsung Apps and Services

What is going on.   This morning 12/20/23 I lost tv plus on all my tvs

AndyJim
Constellation
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Samsung Apps and Services

same here. I’ve tried all the steps to no recovery success. Been on chat with support for 1 hour+. 

usergb6KnRE1vn
Asteroid
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Samsung Apps and Services
Same here.... no Samsung TV plus found.
usergb6KnRE1vn
Asteroid
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Samsung Apps and Services
As of today 12/20/23
userFfCRTGslef
Constellation
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Samsung Apps and Services
Same
dblebo
Cosmic Ray
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Samsung Apps and Services

Just spoke with Tech Support and they said there is an update being performed to the app. It is expected to take 24-48 hours to complete and their engineers are working on it as we speak. 

EvonB
Constellation
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Samsung Apps and Services
Same here. Oh wow. 48 hours. Thanks. Told me it would be 3 1/2 hours on hold or call back. Universal problem
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Ciaotoby
Constellation
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Samsung Apps and Services

Thanks for the info!

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Gina19581
Constellation
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Samsung Apps and Services

Thank you for posting this!

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