JUMP TO SOLUTION Solved

Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 12:16 PM)
19626 Views
Jdoglill
Constellation
Options
Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

2,454 Replies
huDunIt
Constellation
Options
Samsung Apps and Services
My TV is saying "app was uninstalled" - by whom??? And I can't find the app to reinstall.. its funny because I can't Uninstall AppleTv app from my Samsung TV
mushroommomma
Constellation
Options
Samsung Apps and Services
Ours too!
0 Likes
Reply
NEWTON IN ORBIT
Constellation
Options
Samsung Apps and Services

Yup mine too. Defaults to "TV", and cuz I have no digital antenna, tv boots into white fuzz.

Reminds of being in early 20's, and forgetting to pay the cable bill.

Luckily, we have other apps, and this is a "free" app.

I guess can't complain too bad.

Did think my TV was broken though...

Blah...

SandyCircle
Constellation
Options
Samsung Apps and Services

Same Here!

0 Likes
Reply
user3Rg1ygtThv
Constellation
Options
Samsung Apps and Services

same same same thought I somehow deleted it, did a factory reset, watched useless YouTube explainer videos about reinstalling the app, called my internet service, and yelled at my teen thinking she deleted it lol, no emails or notifications from Samsung, just happened to Google and found this forum thankfully.

userOUuUp8i6X4
Constellation
Options
Samsung Apps and Services

All 3 Samsung tvs in our home do not have TV PLus channels.  All we get are the over-the-air channels.  Internet works fine and any other apps on the tv work.  What is the problem?  Is someone working on this?  SAMSUNGS TECH PAGE SAYS " We are aware of a Samsung TV Plus outage affecting certain customers with Samsung Smart TVs. Please know, this free premium programming remains available to users via the Samsung TV Plus mobile app on Samsung Galaxy devices. We appreciate your understanding as we work to restore full access a quickly as possible. "

sunshineartadi
Asteroid
Options
Samsung Apps and Services

Mine too. What is going on? The TV plus app is on my phone still and works

userEx4GlNJuRR
Constellation
Options
Samsung Apps and Services
How do I fix it?
useruvcy1CLqeb
Asteroid
Options
Samsung Apps and Services
Also gone on my TV. I use it daily so unsure what happened. Still on my tablet.
Warren1979
Constellation
Options
Samsung Apps and Services

I am having the same problem, I usually watch the news from there but it was gone when I got up. I contacted someone from Samsung, was told it was a global problem, they are working in the issue.