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Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 12:35 PM)
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Jdoglill
Constellation
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Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

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userhQAj12qRfx
Constellation
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Samsung Apps and Services
Anyone else's "Software Update" option not available either? I just checked my TV and it says it's unavailable.
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DrMadDogT
Constellation
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Samsung Apps and Services

With you.  Pretty frustrating.  I've let so many people to buy a Samsung just for the Plus app.  

I also got an error about the system not being updated because of "not enough memory", and noticed that AppleTV was added, is a bit hog, and I can't delete it.  Related?

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gracie17055
Constellation
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Samsung Apps and Services
Ive always had samsungtv plus and apple + haven't had an issue until today
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winnieinaz
Constellation
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Samsung Apps and Services
Same problem. Won't install when I attempt to either. This majorly sucks. Regular TV blows.
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jscruz
Constellation
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Samsung Apps and Services

Same thing happened here, still not back up! I reset my whole tv, which now is irritating because I have to resign into all my other apps…. Not happy that this is happening. If they remove that feature, I will not buy another Samsung, as that was the reason we purchased 2 of them!

BioMedTechGuy
Constellation
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Samsung Apps and Services

Samsung TV Plus app sent me to an antenna that isn't connected. 

Unfortunately I deleted the TV Plus app thinking that I'd reload it, but I can't find it by any means.

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oliviagrey
Constellation
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Samsung Apps and Services
Mine is not working either
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SusanT
Constellation
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Samsung Apps and Services

Same issue here. Restored tv to original setup and still no luck

T one
Constellation
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Samsung Apps and Services

I have been trying to fix my Samsung plus tv for at least two hours before deciding to go to the internet  for a solution. I’m glad I’m not the only one experiencing this and I’ll wait on the solution. 

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user2q5iR66USM
Constellation
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Samsung Apps and Services
Mine too
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