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Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 02:03 PM)
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Jdoglill
Constellation
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Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

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Jca732
Constellation
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Samsung Apps and Services

Same for me on all of my TV’s. This app is why I bought all Samsung TV’s, hope they get it fixed soon!!

strick55
Constellation
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Samsung Apps and Services
My Samsung TV plus is gone too I tried typing it in looking for the app everything I can't do nothing to get it back could you please help me
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Mama-mia
Constellation
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Samsung Apps and Services

Three Samsung tvs in the house and not a one of them works now.  We cut the cable long ago for Samsung Plus app only to be let down yet again.  I’m thinking lg and Roku now so I can at least watch something.

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user8kAFaFt6j2
Constellation
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Samsung Apps and Services

My Samsung TV plus is gone too. Will Samsung automatically reinstall or will we be provided a solution once it’s been fixed?

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uservkP9k1i5NI
Constellation
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Samsung Apps and Services
Just got home from work, turned on Samsung TV and there is no Samsung TV plus app. Says it needs a source. All other streaming channels working fine
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Mhuerta67
Constellation
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Samsung Apps and Services

Me too! I’ve reset my tv rescanned channels. I hope I didn’t end up doing worse

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Jcrisp45365
Constellation
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Samsung Apps and Services

Having the same issue..samsung plus just vanished. Says it was deleted and gives the option to reinstall but won't do it no matter how many times I choose that option! 

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kaybaby01
Asteroid
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Samsung Apps and Services
Just saw this...
SUPPORT ALERT
We apologize for the disruption to your Samsung TV Plus service.
We are aware of the problem and are working to restore availability of the app as quickly as possible so you can continue to enjoy streaming free shows and movies. Thanks for your patience.

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userUwHlKnwI3O
Constellation
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Samsung Apps and Services
Same, woke up this morning to no SamungTV Plus
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Russhu
Constellation
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Samsung Apps and Services

Whew, thought I was going crazy.  That’s our most used app and we watch the Lucky Dog channel a lot. Was getting ready to factory reset…. I hope they get it back installed soon. Glad to see we’re not alone!  

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