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12-20-2023 07:52 AM in
Samsung Apps and ServicesThis morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You
Solved! Go to Solution.
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12-20-2023 06:54 PM in
Samsung Apps and ServicesI'm back up not sure when it happened but after 7 pm EST
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12-20-2023 07:01 PM in
Samsung Apps and ServicesI got my Samsung TV Plus icon back but still no channels.
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12-20-2023 07:04 PM in
Samsung Apps and ServicesWait a couple of minutes and the channels will come up. It happened to me. One of my TVs got them back about 8 minutes before the other tv
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12-20-2023 07:12 PM in
Samsung Apps and ServicesThanks, everything is back. This whole thing was weird.
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12-20-2023 07:03 PM in
Samsung Apps and Services- Mark as New
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12-20-2023 07:05 PM in
Samsung Apps and ServicesApp is back up but content is not showing in the channel 950pm est
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12-20-2023 07:06 PM in
Samsung Apps and Services12/20/23 9pm Central Time.
My TV Plus is back and working. Outage is over for me.
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12-20-2023 07:07 PM in
Samsung Apps and Services- Mark as New
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12-20-2023 07:04 PM (Last edited 12-20-2023 07:10 PM ) in
Samsung Apps and Services- Turn off your TV
- Unplug it
- Plug it back in
- Turn it on
The above is what just worked for me. Good luck. If they've ever wondered if folks dig the service...they've got at least 231 pages worth of data to prove that people do dig it!
Update:
It looks like info is still loading. It shows some tv plus channels as favorites with the check. However those checkmarked channels do not show up when my guide is filtered to favorites.
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12-20-2023 07:08 PM in
Samsung Apps and ServicesYay 😀.....I'm back up. I can now switch through the channels and watch TV. Thank you Samsung.