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Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 07:52 AM)
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Jdoglill
Constellation
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Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

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Fasteddye
Constellation
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Samsung Apps and Services

i  hope these posts are  Dec 20, 2023. If they are , I would say  don’t waste 3 hours  trying to fix it like I did.  Even went to factory reset, which is a pain with passwords and answering a lot of questions.

 

Wait the 24-48 hours to see if they fix it. Otherwise you’ll be talking to yourself.

 

 

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debh2oman
Constellation
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Samsung Apps and Services

It's completely deleted! What gives?  Why isn't anyone at Samsung speaking up?

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Members_qUJDHCe
Constellation
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Samsung Apps and Services

Same hear. Can’t find any help

Jonespbc
Constellation
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Samsung Apps and Services

Mine was working this morning but is now gone as well. When I try to pull up a show, it says the app was deleted and asks me to reinstall, but when I hit the install button, nothing happens. 

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useraRTaskqLNU
Constellation
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Samsung Apps and Services
Me too!!!!!!
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Ahanuwa
Asteroid
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Samsung Apps and Services

Same turned on tv and it played for one sec Held up was on then gone. I've been trying everything and still nothing. 

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Elf1975
Constellation
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Samsung Apps and Services
Ditto
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without
Constellation
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Samsung Apps and Services
This shouldn't have happened. Could you Enlighten us on what happened and how to fix it?
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Chef4eva
Constellation
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Samsung Apps and Services
Us too... tried everything on the TV. Currently looking into try the app on our phone.

This is a real bummer. Seems really bad customer service for it to just disappear.

We're long-time Samsung customers... tvs, phones, etc...
userYLCq5I6X8Q
Constellation
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Samsung Apps and Services
Uggggg so frustrated
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