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Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 07:52 AM)
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Jdoglill
Constellation
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Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

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2,454 Replies
MtnDragon
Constellation
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Samsung Apps and Services

Same here.  If I try to watch a show on Samsung TV Plus, it says the Samsung TV Plus Service has been deleted.  It offers the option to install it, but does nothing when you choose that.

LookUP24
Asteroid
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Samsung Apps and Services

I can't even get to that point of being offered a reinstall. I tried to add the app and it doesn't recognize that as an option.

 

Kh20
Constellation
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Samsung Apps and Services

Same here

userVyuJ2ZOsUS
Constellation
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Samsung Apps and Services
Mine did the same thing
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Kenny4167
Constellation
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Samsung Apps and Services

Mine is gone from one TV but not the other TV I own.

 

 

MyTimeNow
Asteroid
Options
Samsung Apps and Services
When I tried on my other Samsung tv, the icon showed up and when I pressed on it, it disappeared and I wasn't able to get it back.
kennmatheny
Constellation
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Samsung Apps and Services

I have the same issue. Frustrating.

RebeccaC
Constellation
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Samsung Apps and Services

Same here! One just goes to cable tv, the other automatically plays the TV Plus app

epii
Constellation
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Samsung Apps and Services

Same thing happened to us, it will be gone from the other TV shortly.

Isurvived
Constellation
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Samsung Apps and Services
Same here. I wish we had a heads up. So everyone didn't have to do a factory reset 🤔