JUMP TO SOLUTION Solved

Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 07:52 AM)
591320 Views
Jdoglill
Constellation
Options
Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

JUMP TO SOLUTION
2,454 Replies
Ltncamp
Constellation
Options
Samsung Apps and Services

I was literally just watching something while it disappeared. 

0 Likes
Reply
bramire
Constellation
Options
Samsung Apps and Services

same here. Be nice not get a canned response but a solution that works

Carndog
Constellation
Options
Samsung Apps and Services

When I do select a show that is in Samsung TV Plus it gives me a message saying the app was deleted with an option to install. When I select Install, it does not do anything.  

LillyNY1001B
Asteroid
Options
Samsung Apps and Services
Same!
0 Likes
Reply
cony79
Asteroid
Options
Samsung Apps and Services
My samsung tv app also disappeared 😡
0 Likes
Reply
useri2sh1GmmJU
Constellation
Options
Samsung Apps and Services

Same Here, it just happened all on it's own.   As i was watching it, I have rebooted several times, can't find the app under apps, and even searching apps it does not show up as an installable app.

 

However, there was a recomendation of a show on Samsung TV Plus, so I clicked it hoping app would come back, but instead it said you must install the app first to watch, I said go for it, but nothing installed and still no Samsung TV Plus.

Yikes, Possesed TV...     Was Samsung TV hacked?

0 Likes
Reply
Tp4bungholio
Constellation
Options
Samsung Apps and Services

Me too

 

0 Likes
Reply
ImperiumJC
Constellation
Options
Samsung Apps and Services

How will we be notified when/if this if fixed?  It is odd that they cannot tell us what has happened.  I have been troubleshooting this for 2 hours

 

0 Likes
Reply
Mozy2004
Asteroid
Options
Samsung Apps and Services

I called the 877 number, they told me they are going to discontinue samsung plus TV and go to a subscription model Jan 1 2024 

Mozy2004
Asteroid
Options
Samsung Apps and Services

NOT.............  ðŸ˜„  Merry Christmas

0 Likes
Reply