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Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 07:52 AM)
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Jdoglill
Constellation
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Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

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Members_G6GQnuV
Constellation
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Samsung Apps and Services

Mine disappeared also when I turned it on today, 12/20/2023.  Never received an email or any notification.  It is now 2:22 ES   Why can't anyone at Samsung be reached?

 

 

 

 

 

 

 

 

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Mfrenchjr
Asteroid
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Samsung Apps and Services

Nune worked last night, but today it's gone, but still on phone 

 

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userdFQ7icFbgg
Constellation
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Samsung Apps and Services
Good to know. I've just spent the better part of an hour searching my tv.
userb46tZ8QaVq
Constellation
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Samsung Apps and Services
I did the same...going crazy🤯
Mfrenchjr
Asteroid
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Samsung Apps and Services

I as well

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Cubamiamor10
Asteroid
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Samsung Apps and Services

The application for Samsung TV Plus has been deleted from my Samsung TV and i had to call 1-800-SAMSUNG and i spoke to a representative and Samsung is aware of the issue and their company doesn't have a time frame as to when the problem will be resolved. Therefore, i am having to watch my shows on my Samsung Galaxy S8 and transfer the show to my television.

userOQFB5k7LGy
Constellation
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Samsung Apps and Services
How do I fix it
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Jheay
Constellation
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Samsung Apps and Services
Mine, too... I came home, and my tv showed a message that it was deleted.
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hello44
Constellation
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Samsung Apps and Services
Me too...how do I fix this
userxL7SzXwSWw
Constellation
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Samsung Apps and Services
Same here