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Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 07:52 AM)
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Jdoglill
Constellation
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Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

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2,454 Replies
Y_Medina
Constellation
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Samsung Apps and Services

Thank you. Mine disappeared as well. I tried reinstalling it but nothing happens.

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Smitty56
Constellation
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Samsung Apps and Services

Real Courteous of Samsung to Let their customers know what is going on.

Chrisjo1989
Constellation
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Samsung Apps and Services

Will it show back up on our tvs once they are done or will we have to search for it

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userVMQkuHD3ss
Constellation
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Samsung Apps and Services

Thank you for this. It certainly would have been nice if there had been some kind of notification on the screen to tell us that has happened. I reset my television and had to re-add and login to all my apps again only to then find this message. Screw you Samsung! 

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user3MPIpeKVqg
Constellation
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Samsung Apps and Services

Not the issue.

I have 3 samsung TV's, 2 of the 3 are fine and have samsung tv plus.  The third TV does not.

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Members_qv25MZM
Constellation
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Samsung Apps and Services

ok makes sense bc I am in the same boat as everyone else. It just disappeared and I cannot reinstall it. Thank you

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Cedrick
Constellation
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Samsung Apps and Services

OK thanks 

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Members_HHoy78z
Constellation
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Samsung Apps and Services

THANKS!!  GOING NUTS TRYING TO FIGURE OUT WHAT HAPPENED!

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Mfrenchjr
Asteroid
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Samsung Apps and Services

When was this??  Date and time please

 

Thanks

 

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Lola2
Constellation
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Samsung Apps and Services

by what one person said it’s that it’s down & being upgraded & & will reinstall on your tv when the upgraded is done. It also said that the people will be sent an email.  That person said she didn’t get an email.