JUMP TO SOLUTION Solved

Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 07:52 AM)
591610 Views
Jdoglill
Constellation
Options
Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

JUMP TO SOLUTION
2,454 Replies
xstreamvp
Asteroid
Options
Samsung Apps and Services

I'm back up not sure when it happened but after 7 pm EST

Gonnan2015
Asteroid
Options
Samsung Apps and Services

I got my Samsung TV Plus icon back but still no channels.

 

0 Likes
Reply
Sunrisecat
Asteroid
Options
Samsung Apps and Services

Wait a couple of minutes and the channels will come up. It happened to me. One of my TVs got them back about 8 minutes before the other tv

Gonnan2015
Asteroid
Options
Samsung Apps and Services

Thanks, everything is back.  This whole thing was weird.

0 Likes
Reply
bisa
Constellation
Options
Samsung Apps and Services
I spent hours try to fix it, and I also have to apologize to my kids 🫠
Members_cltVfTG
Constellation
Options
Samsung Apps and Services

App is back up but content is not showing in the channel 950pm est

0 Likes
Reply
Mfg0001
Constellation
Options
Samsung Apps and Services

12/20/23 9pm Central Time.

My TV Plus is back and working. Outage is over for me.

Rfrank008
Constellation
Options
Samsung Apps and Services
I got home and my Samsung plus TV app was gone and had not returned to my TV.
0 Likes
Reply
Options
Samsung Apps and Services
  • Turn off your TV
  • Unplug it
  • Plug it back in
  • Turn it on

The above is what just worked for me. Good luck. If they've ever wondered if folks dig the service...they've got at least 231 pages worth of data to prove that people do dig it!

Update:

It looks like info is still loading. It shows some tv plus channels as favorites with the check. However those checkmarked channels do not show up when my guide is filtered to favorites.

Gonnan2015
Asteroid
Options
Samsung Apps and Services

Yay ðŸ˜€.....I'm back up.  I can now switch through the channels and watch TV.  Thank you Samsung.