This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You
Just came home from work same problem here It was working when I left for work at 5:00 this morning though so I don't know what happened. It's telling me antenna cable: disconnected 1. Connect the antenna cable to watch live TV. 2. Or press the source button below to select a connected source. I don't have an antenna nor have I ever used one and when I hit source it just keeps sending me around in a vicious circle. Thankfully I can still watch my other apps but that was just a really annoying thing I thought something was wrong with my TV.
Another quick workaround: The Amazon Prime App has the exact same TV channel line up. You'll see it on the left side of the screen. Free TV. Same channels as Samsung. I have 7 Samsung TVs in my house. Samsung TV Plus is missing from all of them.
I was watching a movie on the Samsung free app when it stopped and was replaced by a screen that said my antennae was unplugged. Antennae? On a smart tv? My Wi-Fi was still connected however. Clearly a problem at Samsung’s end.
We are experiencing the same - and getting a message telling us Samsung TV Plus was deleted and needs to be reinstalled. When you select "Install", nothing happens - it just goes back to the home screen.
