This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You
Samsung TV Plus disappeared on Samsung Q70R model AND my TV partially reset immediately after an update.
The Samsung TV Plus app vanished immediately AFTER an automatic Firmware Update completed. The TV no longer has the Samsung TV Plus app and newly installed is Cable Live TV app which displays static and opens the setup for TV Wi-Fi, Account Login, Smart Hub, and Antenna.
The Samsung TV Plus app is referenced by the Universal Guide but is not available within apps, store, etc..
It is almost as if my TV has undergone a super soft system reset because my apps/settings (Auto Motion Plus preferences, Wi-Fi, Sources, Soundbar, etc.) other than Samsung TV Plus and SmartHub are unaffected. I am having to go to my Apps (still installed) to add them back to SmartHub.
Also, preinstalled apps that I had managed to uninstall have reappeared again.
Thanks GaryB82 the Samsung Care Ambassador. Is this outage nationwide? Will the channels be listed again so that we will know when they're back? Or will we need to rescan them when it comes back up?
Too bad they don't provide this info on the guide to keep people (me, anyway) from trying everything I can think of to try to "restore" the "missing" channels above 65!
Yes thanks for sharing. I tried for an hour to get it to work. All my tvs have Samsung TV so I was going crazy trying to figure out what happened. Thanks again!
