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Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 07:52 AM)
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Jdoglill
Constellation
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Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

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userNGmXgG0Ipu
Constellation
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Samsung Apps and Services
Same here. Wasted a lot of time trying different potential repairs.
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jenipher
Constellation
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Samsung Apps and Services
Yes just found out my app was deleted also. Is it getting updated?
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MikeVirago
Constellation
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Samsung Apps and Services

Same!

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happyblooms
Constellation
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Samsung Apps and Services
Down... maybe because they just added 7 Fox news stations...?
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Whit87
Constellation
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Samsung Apps and Services

Yep mine has disappeared as well. 

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blairan40000997
Constellation
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Samsung Apps and Services

Same here.

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Members_7zpimlM
Constellation
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Samsung Apps and Services

Thank you for updating all of us.  We thought it was only our smart TV had lost its signal since we were watching Forged in Fire earlier this morning.  What a relief to know it is not just us that lost the TV Plus app.  Whew!  

Appreciate fielding all of these issues during this peak time of year.  Good Luck! Merry Christmas/Happy New Year too! 

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kaydeejay
Constellation
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Samsung Apps and Services

Hate to report I am having the same issue but also a bit happy to know I am not crazy. Ive been screaming at my family asking who messed up the TV. turns out, no one, no one messed up the tv. I guess I'll wait for Samsung to figure this out

hermiehouse
Constellation
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Samsung Apps and Services
Mine is gone.... I tried the fix of updating firmware/software but the option to do that is grayed out
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Grannyluvs7
Constellation
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Samsung Apps and Services
Ours too
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