JUMP TO SOLUTION Solved

Original topic:

Samsung TV Plus disappeared.

(Topic created: 12-20-2023 07:52 AM)
589238 Views
Jdoglill
Constellation
Options
Samsung Apps and Services

This morning I woke up and turned on my tv to realize that there is no Samsung TV plus app. It used to always be the first thing that would open automatically, the first app in the Smart Selection. It literally is GONE. I have never had an app just disappear like that, more specifically the own company’s app for their free provided tv service which is WHY I purchased their TV. Let’s fix this Samsung. Please and Thank You

JUMP TO SOLUTION
2,454 Replies
alf82
Asteroid
Options
Samsung Apps and Services
Just found out on another thread that Samsung is working on an update that will take 24-48 hours.
userPTbtyOxN2F
Constellation
Options
Samsung Apps and Services
Me too and mine "disappeared" too.
userZkSrwZgvIy
Constellation
Options
Samsung Apps and Services
Same here but I use vcn internet
userIXKQ5iLUQM
Constellation
Options
Samsung Apps and Services

I also have this - I am figuring an errant update may have happened overnight last night - as I was watching a couple different Samsung TV+ channels last evening, which are appreciated (except not the more recent constant pop-up interfaces that happen for each channel.) 

Anyway, I have read through things, and figure that Samsung is investigating and will possibly release a fix overnight tonight, if we are lucky. I think it is worth waiting rather than having the Self diagnostic reset which will remove all my settings and logins.

Samsung - please communicate what happened and ETA to fix. 

usermL6gExPtsT
Constellation
Options
Samsung Apps and Services
Same issue here and it's all my Samsung TV's...it was just working at 5am🤷🏾‍:male_sign:
Stoney
Constellation
Options
Samsung Apps and Services

Same here.  Got up this morning and everything is gone. Says Antenna Cable:Disconnected however I did my channels by air. On one TV I still have icon of tv+ but on the other it's been deleted and I can't get it back. 

userPTbtyOxN2F
Constellation
Options
Samsung Apps and Services
My Samsung plus app is gone from my Tv...I have tried everything too no avail.
usergy18BtDFQ3
Asteroid
Options
Samsung Apps and Services
Mine Is gone
420smokey
Cosmic Ray
Options
Samsung Apps and Services
Rise up people
0 Likes
Reply
420smokey
Cosmic Ray
Options
Samsung Apps and Services
Same here...I did everything you mentioned above and nothing nada....this is bs...I just purchased this tv and loved the Samsung plustv...
0 Likes
Reply