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Samsung pass not saving passwords

(Topic created: 06-21-2022 05:36 AM)
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user5U3XDBe7lS
Constellation
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Samsung Apps and Services

Samsung pass not saving my passwords

help plz

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Solution
bill-e
Epic Samsung Care Ambassador
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Samsung Apps and Services

Just to make sure that you have it setup correctly.

Settings->Biometrics and Security->Samsung Pass->Long Press and then fingerprint then make sure it is set up.  You can also follow the below instructions or go to the setting right from the Samsung Pass setup menu.

Settings->General Management->Passwords and Autofill->Long press on Autofill Service and select Samsung Pass.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV

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2 Replies
Solution
bill-e
Epic Samsung Care Ambassador
Options
Samsung Apps and Services

Just to make sure that you have it setup correctly.

Settings->Biometrics and Security->Samsung Pass->Long Press and then fingerprint then make sure it is set up.  You can also follow the below instructions or go to the setting right from the Samsung Pass setup menu.

Settings->General Management->Passwords and Autofill->Long press on Autofill Service and select Samsung Pass.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV
Who_Dis
Neutron Star
Options
Samsung Apps and Services

if the suggestion by bill-e didn't help, then you also have the option to report to samsung members app > get help > error report   after reproducing the issue (take a screen recording of the issue and attach to the ticket).

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