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Original topic:

Secure folder: applications within cannot access files (with One UI 8.0)

(Topic created: 09-22-2025 01:04 PM)
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nickname007
Asteroid
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Samsung Apps and Services

After a recent upgrade to One UI 8.0, programs within Secure Folder cannot access files also within Secure Folder. 

In particular, the Secure Folder versions of Snapseed (photo editing), Protonmail, and Discord cannot find secured files.  Google photos, and Samsung Gallery seem unaffected.

Any help?

 

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144 Replies
bawaji
Comet
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Samsung Apps and Services

@Samsung_Moderator : Based on all the responses to your reply, I hope your team will revisit your research. If apps inside the Secure folder requires their data to be outside the secure folder, doesn't that beat the purpose of having a secure folder in the first place?

This is definitely a bug with the System File Picker, which I hope Samsung will address soon to make our phones secure again. 

Members_ZejD7wx
Constellation
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Samsung Apps and Services

For real I was trying to send a file in chrome and nothing shows up after updating to 8.0 ui.... 

DangerMouse25
Cosmic Ray
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Samsung Apps and Services

Can Samsung please update us on their position on this? 

Is it a bug then will be addressed in a forthcoming patch? 

Or is this by design and Samsung have knowingly significantly reduced the functionality of Secure Folder without informing their customers? 

Which of these is Samsung's position? 

csii
Constellation
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Samsung Apps and Services

Things are working as they should? Really? We cannot access any media or files from the secure folder when we want to upload something on a browser. Is that the normal working? Secure folder literally unusable now.

Mfrass
Constellation
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Samsung Apps and Services

If there is any alternative solutions until the update that will be helpful

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Peachyballerina
Constellation
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Samsung Apps and Services

Hi, has any further investigation be done? The issue doesn't seem to be resolved

bawaji
Comet
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Samsung Apps and Services

Based on the reply https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Secure-folder-applications-within-cann... we will just have to wait until the next update. Hope they fix it properly.

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Members_prtGMVg
Constellation
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Samsung Apps and Services

Something is most definitely broken, please address ASAP Samsung! 

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Nikita1001
Constellation
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Samsung Apps and Services

No..things are NOT WORKING as they should..you should reconsider our demands here

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PirateXLii
Constellation
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Samsung Apps and Services

It's still not working. The only apps that can access the media and files in secure folder are Gallery, Google photos, and Files. This is pretty unacceptable.

Fix this!

 

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