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09-22-2025
01:04 PM
(Last edited
09-24-2025
08:49 AM
by
SamsungJoJo
) in
After a recent upgrade to One UI 8.0, programs within Secure Folder cannot access files also within Secure Folder.
In particular, the Secure Folder versions of Snapseed (photo editing), Protonmail, and Discord cannot find secured files. Google photos, and Samsung Gallery seem unaffected.
Any help?
Solved! Go to Solution.
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10-16-2025 02:22 PM in
Samsung Apps and Services@Samsung_Moderator : Based on all the responses to your reply, I hope your team will revisit your research. If apps inside the Secure folder requires their data to be outside the secure folder, doesn't that beat the purpose of having a secure folder in the first place?
This is definitely a bug with the System File Picker, which I hope Samsung will address soon to make our phones secure again.
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10-16-2025
02:53 PM
(Last edited
02-18-2026
08:40 AM
by
SamsungStephani
For real I was trying to send a file in chrome and nothing shows up after updating to 8.0 ui....
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10-20-2025 02:10 PM in
Samsung Apps and ServicesCan Samsung please update us on their position on this?
Is it a bug then will be addressed in a forthcoming patch?
Or is this by design and Samsung have knowingly significantly reduced the functionality of Secure Folder without informing their customers?
Which of these is Samsung's position?
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10-27-2025 02:13 AM in
Samsung Apps and ServicesThings are working as they should? Really? We cannot access any media or files from the secure folder when we want to upload something on a browser. Is that the normal working? Secure folder literally unusable now.
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11-01-2025 07:55 AM in
Samsung Apps and ServicesIf there is any alternative solutions until the update that will be helpful
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11-01-2025 09:47 AM in
Samsung Apps and ServicesHi, has any further investigation be done? The issue doesn't seem to be resolved
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11-01-2025 10:57 AM in
Samsung Apps and ServicesBased on the reply https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Secure-folder-applications-within-cann... we will just have to wait until the next update. Hope they fix it properly.
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11-13-2025 08:12 PM in
Samsung Apps and ServicesSomething is most definitely broken, please address ASAP Samsung!
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11-15-2025 12:36 PM in
Samsung Apps and ServicesNo..things are NOT WORKING as they should..you should reconsider our demands here
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11-17-2025 08:59 AM in
Samsung Apps and ServicesIt's still not working. The only apps that can access the media and files in secure folder are Gallery, Google photos, and Files. This is pretty unacceptable.
Fix this!