I have several SmartTags on Key Fobs and noticed that 2 of them always show "Connected" under devices in the SmartThings app and all the others show "Nearby". It doesn't matter how close or far away the phone is to any of the Tags. They will all connect when I select the Tag in the app but wondering why they display differently under the Devices tab.
Hello Qurius, We are happy to see you've found the Smart Tags to be useful. You are able to add up to 200 Smart Tags to your device. We believe the other Tags may be displaying "Nearby" due to a limit in the wireless communication of the devices.
Have you tried resetting one of the Tags that show "Nearby" to see if that would allow it to appear as "Connected" with the other two?
Hello Qurius, We are happy to see you've found the Smart Tags to be useful. You are able to add up to 200 Smart Tags to your device. We believe the other Tags may be displaying "Nearby" due to a limit in the wireless communication of the devices.
Have you tried resetting one of the Tags that show "Nearby" to see if that would allow it to appear as "Connected" with the other two?
