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Original topic:

Someone hacked into my account

(Topic created: 07-31-2021 09:34 AM)
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SamellaRo
Astronaut
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I woke up and my phone told me a hacker hacked into my account it said my phone is 67% damaged please get ahold of me how to fix this I need help immediately thank you for your time
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BeeCharmer805
Astronaut
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I'm having the same issues with my account...please let me know how u fixed it..
Solution
LongHiker
Legendary Samsung Care Ambassador
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@SamellaRo This message sounds suspect. Your phone could be hacked but more than likely your phone isn't hacked and this is just a pop-up trying to get you to click on something. Once you click on it, you are asked to download something and then your phone may be compromised. 

You can also use something like Malwarebytes or Bitdefender to scan for possible malware on your phone. 

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How would a person know that their phone had a virus or malware? Does using device care, scan and find virus and malware?
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fungurl2010
Astronaut
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It is a fake message if it gave you a link to download something don't download it your phone will be comprimised
SamellaRo
Astronaut
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Ok thank you my friends
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SamellaRo
Astronaut
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Thank you
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ToyYodaGuy
Cosmic Ray
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Don't fall for the SPAM. Have not seen it for years with my S9 plus but once I upgraded to my now daily driver the S21 plus, I get so much it's unbelievable. 

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Ty,on my s9+ i got text message n emails, saying my phone hadda virus i did device care google check nothing was found Those txt messages,emails came from a company that was trying to get me too their virus protection...