Original topic:

Trade-ins

(Topic created: yesterday)
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Darius29
Asteroid
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When you select the option to trade in, do you send back the box that your new phone came with? Including the old phone you're gonna trade in inside?

Sorry my English not too great
10 Replies
OldSoldier
Galaxy
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I send the old phone back in the box it came in.
Darius29
Asteroid
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What if you don't have the box? I guess you just get a small box?
LongHiker
Galactic Samsung Care Ambassador
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I just put the phone in packaging material in the shipping box that the new phone came in.
Darius29
Asteroid
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Alright thanks
Robin621k
Honored Contributor
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I always save bubble wrap just for this purpose.
I just sent a watch in a jewelry boxed
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Darius29
Asteroid
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Also One question. How do you get the paper to where you send the address? This is my first time trading in
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Robin621k
Honored Contributor
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Go to you order page and print the label.

Make sure that you take pictures of everything, the phone being wiped, the condition of the phone. I sign the inside of the box and take pictures, pictures of how you wrapped up the device. I wrap the phone in the material it came in and tape the paper you have to put in the box around it.

Make sure you go to an official FedEx store, not drop off get a receipt with the weight.
Protect your self .
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Sam-Sun-of-a-G
Asteroid
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Great question by the way (btw for short) ... and native english speakers can understand you without issue.
Srb79
Nebula
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Yes, you can use box that new phone come in. You should also receive shipping label to use for return.
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