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Constellation
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‎01-01-2023 11:59 AM in
Samsung Apps and ServicesHello, I am having issues when I try to join my home through my husband's invite. It days that I cannot join due to the difference in region. I had Samsung changed my region to the same as my husband's. Please help how to fix this.
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userdv0lwlTbeG
Constellation
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‎01-01-2023 12:07 PM in
Samsung Apps and Services
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Lrock
Comet
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‎01-01-2023 12:48 PM in
Samsung Apps and Services
you shouldbe able to set your own region
Solution
Samsung_Moderat or
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‎01-03-2023 10:22 AM in
Samsung Apps and ServicesHello, We understand the frustration of not being able to join the Home network for SmartThings. Since changing the region for your account did not allow you to join the Home, we recommend reaching back out to the Samsung Accounts Team for further assistance. The U.S. team may be reached by calling 1-855-795-0509.