Original topic:

Unable to log into my Samsung account due to not having old number

(Topic created: 12-01-2022 11:11 AM)
2269 Views
FranciscoJQ
Constellation
Options
Samsung Apps and Services

I have a problem with my Samsung account because I can't log in because I don't have my old phone number please I need help to recover it

4 Replies
Solution
ChaosSaber
Honored Contributor
Options
Samsung Apps and Services
If you have the IMEI that was registered on the account, you can call them and have 2 step disabled so you can change the phone number
FranciscoJQ
Constellation
Options
Samsung Apps and Services
can you tell me the phone number or the steps I should follow
0 Likes
Reply
ChaosSaber
Honored Contributor
Options
Samsung Apps and Services
Just go to samsung.com or from the Members app and go to contact us
Ltaly
Constellation
Options
Samsung Apps and Services
I forgot my pin
0 Likes
Reply