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Original topic:

Unable to use Link to Windows

(Topic created: 09-21-2023 02:04 PM)
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GarryEthJar
Constellation
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Samsung Apps and Services

Hello, I have been trying to link my phone to pc but unable to do it. 

Whenever I tries to open the Link to Windows in Phone it redirects me to a page straightaway that says to get a qr code please go to www.aka.ms/ linkphoneqr   whereas on my pc a qr code is already there but there is no way to scan it either. 

I am thinking to just quit trying now.

Update: Thank you, Solved

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello, welcome to the Community, and thank you for reaching out about linking your phone to your Windows PC. This guide will have troubleshooting steps that should help with not only making sure you are setting up the Link to Phone feature correctly, but also for if you have difficulties doing so: https://www.samsung.com/us/support/answer/ANS00083910/

If these do not help, and you scanned the PC's QR code with your phone's Camera to no avail, it would be best to contact Microsoft for further assistance. 

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