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Verizon Failed January Update

(Topic created: Friday)
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MattLietha
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Samsung Apps and Services

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
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542 Replies
DaleJudah
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I'm having the same problem with my s24+ with Verizon it's saying the same error code  so if anyone knows what the problem is or if it's just Samsung's error

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Za2
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I called samsung support.  They advised that it is a Verizon issue and are working with them to solve issue.

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Cam222
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Samsung Apps and Services
Same issue with my Verizon 23 Ultra I get either error code 407 or 500. I've tried 2 different wifis, no wifi, with excellent 5GUw service, restating it, clearing some storage up, clearing my cache, everything and still haven't had any luck1737736019543.jpg
Ksquare
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Continues to fail with 407 or just now 500. S23

Sithlord1028
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Glad to know I'm not the only one having this issue.  I've been trying to get it downloaded on my S23+ for the past week.  I'm also on Verizon.  I'm going to stop trying until it gets resolved or a new update is pushed out.

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Teylor
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I personally don't want to have to factory reset my phone and all that just for an update this is something Verizon needs to fix
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Nanromanowski
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I am also having problems updating. My error code was 500

troy1330
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Seems to be a Verizon only deal.
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BobF4
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I am seeing the same error on my S23 Ultra,and Verizon.

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Hevlin16
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I have a s22+ and mine keeps failing. How can I resolve this dang problem?

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