Original topic:

Viewing software for SNH-V6410PN smartcam; app no longer supported

(Topic created: 06-15-2024 09:35 PM)
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CamasDon
Constellation
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Samsung Apps and Services

What viewing software that is compatible.  Wisenet reports incompatibility in July 2024. 

157 Replies
Pete_Mc
Constellation
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Samsung Apps and Services

So what camera is everyone looking to move to?  I think I'll stay away from Samsung for originally pulling their App and then pushing us to a company that also pulled their App. 

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userKTAKsWnMbB
Constellation
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Samsung Apps and Services

Being as Wisenet has ceased supporting apps for Video Cam models like SNH-V6410PN, what is the recommendation of the Samsung corporation for a replacement OS application (open to any other brand)?   I cannot imagine any tech product organization abandoning their product invested customers without an alternative software (theirs or a 3rd parties).   Thoughts?  

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Mattmann
Constellation
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Samsung Apps and Services

I use Home Assistant to stream my SmartCams.  However, I needed to update a setting on one of my existing cameras.  Without being able to login to the app I was in a tough spot until I downloaded and modified this powershell script:

https://github.com/GiveMeTheBits/SamCam/blob/main/SamCam-Rest.ps1

Powershell is usually pre-installed on most Windows based PCs.

The script works by sending JSON formatted commands to the camera (no cloud server required).  However, if you are not tech savy then this may not help you as you need to edit the script with the details of YOUR camera.

***Please Note***

The above script only updates individual camera settings / configuration but doesn't stream any video, so you need to utilise VLC media player or Home Assistant etc. via rtsp protocol to stream the camera video.

Here is a helpful VLC / RTSP how to article:

https://www.thewindowsclub.com/how-to-play-rtsp-stream-in-vlc-media-player

Here is an example that works on my local camera (using username & password) to stream via VLC:

rtsp://admin:yourpassword@192.168.1.180/profile5/media.smp

In the above example command you will need to replace the username (admin), password (yourpassword), & IP address (192.168.1.180) to your target camera info. The above will not work if you don't.

Hope this helps someone out there who is in the same boat as me.

Matt

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wilyearthworm
Constellation
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Hi Matt,

Reading your post is the closest I've gotten to fixing my own problem with my SNH-6440BN smartcam. The camera has been hard reset, and I'm trying to connect to it via Synology's Surveillance Station software running on my NAS. I need to enter a username (admin, I'm guessing) and password. So, I'm guessing you have been able to set the password in your own smartcam using the above-linked script in Windows Powershell?

I am tech savvy but I've no experience in Windows PowerShell, and I was wondering how you went about doing this.

Any advice would be hugely appreciated!

Dave

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Mattmann
Constellation
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Samsung Apps and Services

Hi Dave,

My camera was already setup on my network, so I knew my username / password details before utilising the Powershell script. 

The script does allow you to change the password, but you need to be able to login to the camera with it's current username / password in order to change / update with a new password.

Check out this article:
https://www.videoexpertsgroup.com/glossary/samsung-default 

I don't know how accurate it is, I merely googled it and had a quick read.

Post back your findings.

Hope this helps. 

Matt

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hqiu88
Constellation
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Samsung Apps and Services

I have 6 or 8 security cameras purchased from Costco.  We should file complaints to Costco. We got paid from The schiff group law suit few years ago

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rajkuwahara
Constellation
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Samsung Apps and Services

Hello All,

I own over 22 cameras of these "SNH-V6410PN smartcam" and feel so unfair and un ethical of Samsung camera service and app.

I have been having issue till last couple of months, all of sudden cant access and all camera has solid Blue LED light front of camera.  While googling find this as surprize.

It makes senses they No longer support hardware or software, does not mean they can shut down access to all cameras, I wonder how many customers have this issue, and how many cameras are/were sold by Samsung and don't have access or cannot use now, this is very unethical practice from Samsung.

We all have to look into legal case against this unfair market legal action
let's continue to chat this and find the way to get access, 
Thanks

RJ 

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StanS1
Asteroid
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Samsung Apps and Services

I don't know why this comes as a surprise to you. For many months, every time you logged on to the cams, a message would appear informing you that Samsung was discontinuing support for the cams at a future date (I forget what it was.)

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