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Original topic:

Wearable app not visible on phone

(Topic created: 06-09-2023 06:36 AM)
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kbrady
Constellation
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Samsung Apps and Services

I just bought a Watch 5 and was excited to try out the sleep analysis. When I looked at it this morning, it told me to connect to my phone to see analysis. I click on "Connect to phone" and it says it can't open the app on the phone. Like other posts I've seen here, I can't find the app on my phone to open it - I have to go to the Play store, search for it (where it says it's installed) and open from Play. I did follow the instructions from a previous post to check if the app is hidden, but it's not showing even there. Help!

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Solution
kbrady
Constellation
Options
Samsung Apps and Services

I'm not sure what you mean, but somehow I managed to get it resolved in all my fumbling around. Thank you.

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ChaosSaber
Honored Contributor
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Samsung Apps and Services
Did you look under the Samsung folder under the App drawer
Solution
kbrady
Constellation
Options
Samsung Apps and Services

I'm not sure what you mean, but somehow I managed to get it resolved in all my fumbling around. Thank you.

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