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My phone stopped automatic updates on August 22nd, I barely noticed. From there on out it slowly stopped connecting other apps to the internet on WiFi - OS update, Samsung Member, Tik Tok, Samsung Shop... at the moment, I can only connect to Whatsapp, Instagram, Netflix and Google Play, and while I can update apps normally thats about all I can do in most apps. My phone is a Z Flip3, anyone else had a similar issue lately to shed some light?
Solved! Go to Solution.
Hello, We understand how frustrating it is to receive network errors and be unable to access apps. For Wi-Fi connection issues give these steps a try: https://www.samsung.com/us/support/troubleshooting/TSG01001559/
If you continue to have connection issues, it is recommended to have the phone evaluated by an authorized technician.
You can use the following link to find a list of service centers in the U.S. that can do the evaluation: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html