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Galaxy Tab S6 missing "Mobile Data" option completely

(Topic created: a month ago)
userKQnfN1lrta
Astronaut
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Tablets

Hey there !

I hope this goes in the right spot, i find this board quite confusing to navigate ..

I have a Samsung Galaxy Tab S6 and got me a SIM card to give it mobile data. Simply put: it doesn't work.

It is running Android 11, Model Number SM-T860.

Screenshot_20210919-151459_Settings.jpg

I tested the SIM card in another device (both use nano-SIM) and there the card works just fine.

The weirdest thing to me: trying to follow troubleshooting instructions i found on the internet, i discovered that i have no option "Mobile Data" under Settings->Connections->Data Usage .. all i see there is "Wi-Fi data usage" as the one and only menu option.

Screenshot_20210919-151921_Settings.jpg

Is my tablet somehow set up incorrectly or does it not display the option for mobile data because it doesn't recognize the SIM card?

(Yes, i did install the SIM in the SIM slot, not the micro SD slot and yes, i did remove the black rubber thingy that was there as a placeholder and yes, i restarted the tabled multiple times, with the SIM inserted and without  😜 )

 

I sincerely hope that someone can help me here, searching the web left me quite clueless ..

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LongHiker
Samsung Care Ambassador
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Tablets

@userKQnfN1lrta The SM-T860 model is the Wifi only model. 

The SM-T865 model is the LTE version. 

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LongHiker
Samsung Care Ambassador
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Tablets

@userKQnfN1lrta The SM-T860 model is the Wifi only model. 

The SM-T865 model is the LTE version. 

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userKQnfN1lrta
Astronaut
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Tablets

hey LongHiker,

thanks a lot for the reply. That is .. well .. a bit baffling seeing as they included a SIM card slot in the Tab and all. But that definitely answers my question so thanks again! Have a great day !

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