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ā12-06-2023
05:21 PM
(Last edited
ā12-07-2023
07:06 AM
by
Samsung_Stephan
Bought a Galaxy Tab s9 Ultra last week and have had issues with Wifi 6.
The tablet would establish a connection with my Wifi 6 router, but then every few minutes (sometimes even more often) the browser will time out when loading a page and the tablet settings will show "Connected without internet" next to the Wifi connection.
I've tried resetting the tablet's network settings and also powering cycling my router, and the problem has persisted. Other people online have reported the same or similar problems, but I wanted to clarify based on my own experience:
1. The problem is occurring with my Wifi 6 router. (Some have speculated the issue may be related to Wifi 6E.)
2. The problem seems to only occur when the Wifi signal is moderate or weak. More specifically, the problem occurs when my tablet is in the next room from the router (~30 ft. away), but not when it's in the same room (~10 ft. away).
3. I have a Tab S7+ and the Wifi works normally when connected to the same router.
4. Changing from randomized MAC Address to fixed MAC address didn't help.
5. Changing the Wifi encryption from WPA2/WPA3 to WPA3 or WPA2 didn't help.
Can we get Samsung to officially acknowledge the issue and give an ETA for resolution?
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ā04-06-2024 07:34 AM in
TabletsI'm having the exact same issue. My brand new Galaxy tab 9 keeps disconnecting from Wi-Fi 6. I can't believe no solution has been posted yet
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