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ā12-06-2023
05:21 PM
(Last edited
ā12-07-2023
07:06 AM
by
Samsung_Stephan
Bought a Galaxy Tab s9 Ultra last week and have had issues with Wifi 6.
The tablet would establish a connection with my Wifi 6 router, but then every few minutes (sometimes even more often) the browser will time out when loading a page and the tablet settings will show "Connected without internet" next to the Wifi connection.
I've tried resetting the tablet's network settings and also powering cycling my router, and the problem has persisted. Other people online have reported the same or similar problems, but I wanted to clarify based on my own experience:
1. The problem is occurring with my Wifi 6 router. (Some have speculated the issue may be related to Wifi 6E.)
2. The problem seems to only occur when the Wifi signal is moderate or weak. More specifically, the problem occurs when my tablet is in the next room from the router (~30 ft. away), but not when it's in the same room (~10 ft. away).
3. I have a Tab S7+ and the Wifi works normally when connected to the same router.
4. Changing from randomized MAC Address to fixed MAC address didn't help.
5. Changing the Wifi encryption from WPA2/WPA3 to WPA3 or WPA2 didn't help.
Can we get Samsung to officially acknowledge the issue and give an ETA for resolution?
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ā08-31-2024 06:07 PM in
TabletsI would Power cycle the router and "forget" the ssid on the tablet and then connect again once the router is back on. I would also connect to the 5g ssid to begin with and check your speed there.
Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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ā09-24-2024 04:57 PM in
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