Original topic:

Need HELP signing in to tablet T550!

(Topic created: 11-23-2024 03:53 PM)
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Lainee62
Constellation
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Tablets

Hi ya'll 👋😬

 

   Reeeally hoping someone could help me out here, (asap)?

   Been trying to sign in to my tablet T550, which, I think may've suddenly been hacked? B'cuz I haven't needed to sign in, in a very long time, but suddenly now I do.

   I did try many times to hard reset the tablet but never goes to that list I need to pick from, to reset it. Just takes me back to my desktop home screen.

   I did just reset my PW, however, I still can't sign in to my tablet.

🙄 What am I missing???

 

Thanks so much, I sincerely appreciate any help!
😎 Lainee62!

2 Replies
userella
Supernova
Options
Tablets
Is your app up to date, and is your wifi connection stable? Under settings in your desktop on your tablet, is there a reset option? A hard reset might work, but I'm not sure if the sequence of buttons to push. If you think you are hacked, personally, I would contact Samsung support directly. Sorry you are going through this.
meself
Honored Contributor
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Tablets
If you were hacked you would notice things changed or happening or added short answer as for reset it should be in account serting
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