Original topic:

S9 fe camara

(Topic created: yesterday)
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solana2025
Asteroid
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Tablets
I have problems with the camera, it doesn't charge. Has this happened to anyone? I don't know if it was wet or an accident. Is there a solution? Is it programming?
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LongHiker
Galactic Samsung Care Ambassador
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Tablets

@solana2025 Charge the camera? You charge the tablet and the camera is powered by the tablet. 

What are you seeing that makes you think the camera isn't charged? Please provide screenshots. 

solana2025
Asteroid
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Tablets
.20250314_162904_1000009393_1741984147.jpg20250314_162910_1000009394_1741984156.jpg20250314_162922_1000009395_1741984166.jpg
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LongHiker
Galactic Samsung Care Ambassador
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Tablets

@solana2025 Have you tried rebooting the tablet? Turning it off and on? 

Have you ran the Camera diagnostic test? You can do that in the Samsung Members app. Click Support in lower right. Then click on Tablet diagnostics. 

Another troubleshooting step you can do is boot into safe mode. If it works properly while booted in safe mode, you have a 3rd party software conflict. 

To boot in safe mode, https://www.samsung.com/us/support/answer/ANS00062983/ 

 

solana2025
Asteroid
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Tablets
Jummm i did all do you see20250314_170939_1000009396_1741986582.jpg
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LongHiker
Galactic Samsung Care Ambassador
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Tablets
It looks like you may have a hardware issue. I would contact Samsung support to get the device evaluated.
solana2025
Asteroid
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Tablets
OK I send error to support i leave update letter .
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