Original topic:

S9FE random rebooting

(Topic created: 03-29-2024 08:40 AM)
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cerebasan
Astronaut
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Tablets
I've had this tablet for about a month after owning the S7FE. It has started randomly rebooting over the last couple days. A factory reset hasn't fixed it with no apps loaded. I've also tried removing the SD card, cache wipe, etc. Auto reboot and ram plus turned off. Diagnostic is OK, charging cable and power brick OK as well. Tab is 5g T-Mobile variant. Any ideas?
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GaryB82
Epic Samsung Care Ambassador
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Tablets

I would suggest contacting Samsung support for help with this since you have already did all of the troubleshooting methods plus if you got it from T-mobile they may be able to help also 

https://www.samsung.com/us/support/contact/ 

https://www.t-mobile.com/contact-us 



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cerebasan
Astronaut
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Tablets
Update : contacted Samsung support and shipped device. They replaced the main board. Will report back if this resolves the issue.
GaryB82
Epic Samsung Care Ambassador
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Tablets
That's good to hear


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