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Original topic:

SM-X200. ANT+ dongle. Connection drop after startup

(Topic created: 08-18-2023 11:50 AM)
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gguman
Asteroid
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Tablets

Samsung galaxy tab A8. Insert USB dongle ANT+ (Garmin) with USB OTG adapter (EE-UN930B USB-C - USB(OTG)). Installed all necessary apps: AntRadioService, AntUSBService, AntPlugins. And when I try to start my workout then the signal from the heart rate belt (Garmin HRM Pro) starts to arrive, but drops after 10 seconds:

Video here 

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gguman
Asteroid
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Support in the room? How to find any help here? As additional info - this set "otg with ant+ dongle" work perfect on pixel 6a

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Solution
bill-e
Epic Samsung Care Ambassador
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For Samsung Support, Reproduce the issue and then open the Samsung Members app, click on Support (Lower right)->Feedback->Send Error Report,  Remember to check on "Send System Data Log" 

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Bill
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Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor
Stevephydeau
Astronaut
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Having the same issue. Bought Tab A8 for Zwift. Dongle works fine on old Motorola G7 so not dongle issue.

gguman
Asteroid
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Tablets

Is anyone working on this issue?

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