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‎03-07-2022 12:53 PM (Last edited ‎02-04-2024 08:25 PM by SamsungChelsea ) in
TabletsSamsung tab not booting after update.
Samsung Galaxy Tab A7 10.4 Wi-Fi 64GB Gray (SM-T500NZAEXAR)
Every selection I try
Option to try again - failed
Option erase app data - failed
Option power off - failed
It always takes me back to the error screen (after trying to reboot on its own several times)
Error as follows
Android recovery
Failed to load locales from the resource files, failed to compare.
#reboot recovery cause is [thread-4:2965 RecoverySystemRescueParty#
#Reason is [RescueParty]#
E:Failed to load bitmap installing_test for locale en-US (error -1)
Supported API: 3
Solved! Go to Solution.
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‎03-07-2022 06:13 PM in
TabletsI understand how this could be frustrating. As the restart/reset is not helping the situation, I recommend downloading the Smart Switch app toy your PC, and using the Emergency Software Install function to reinstall the software. You can download the app at https://www.samsung.com/us/apps/smart-switch/.
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‎05-06-2022 04:29 AM in
TabletsHi, I have an identical problem also with a Samsung Galaxy Tab A7 (SM-T505N) which has become stuck in a boot loop with the same error message. I've installed Samsung Smart Switch as suggested but it never detects a device when the USB cable is connected. As mentioned by @user6zmIneAb4o even choosing the Power Off option fails, as it immediately turns back on. I've tried holding the Power and Volume Up keys but cannot get it it give the full recovery options to erase the device. Any help appreciated.
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‎05-10-2022 03:13 PM in
TabletsHello! If this is still occurring after trying the accepted solution please send us a private message with your full model and serial number so that we may look into service options for the device!
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‎09-19-2022 12:30 PM in
Tablets- Hi I'm having the same issue, did you manage to get this fixed?