Tab A9+ Instacart App Issues

[ellzeena]

Instacart app will not work. Works fine on the Tab A7 and the phone. Asks for code sent to email, then says code is incorrect. Instacart has no idea what tomorrow. I've deleted and reinstalled three times, no good. Anyone? TIA.

[realaud]

How, in any part of the universe, is this a Samsung issue? This is a problem for Instacart programmers - it's their app. If they are pushing the wrong codes or the app is not handshaking properly with the code generator, it's on them.

[ellzeena]

You can't just scroll by, you have to be a **bleep**, did I get that right?

[GaryB82 · Accepted solution]

I just installed instacart on my A9+, and the code worked it has to be on instracarts side, causing the issue

[ellzeena]

TY, they don't know what to do, the people in customer service aren't techs.

[GaryB82]

I would keep calling and have them escalate it to get it resolved

[userella]

Can you try turning off 2fa two factor authentication, try it on the tablet and test it. You can always turn back on the 2fa once you see if it is the cause of the issue.

[ellzeena]

TY I'll try that!

[ellzeena]

It isn't samsung, Instacart sends a code to my email, I enter it and the app says wrong code