This is not a defect of the device. Our product experts are aware of this. You can eliminate the green tint by increasing the brightness, disabling Dark mode, or setting the motion smoothness while they look into ways to solve this.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
This is not a defect of the device. Our product experts are aware of this. You can eliminate the green tint by increasing the brightness, disabling Dark mode, or setting the motion smoothness while they look into ways to solve this.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
I'm having an issue that many others have experienced both here and on reddit where I notice a green tint at around 15% brightness on my Tab s7+ on gray backgrounds. Why is this occurring? Is this a software or hardware problem? It's very frustrating.
Hello, do you know how long it will take for the fix to arrive? Because users have been complaining for months. And at this price it is normal to wait for an impeccable screen and not to have to deprive oneself of the functionality of the tablet to have a beautiful display. I have already had my tablet replaced and the problem persists. Can you confirm to me that this will be corrected one day? Otherwise I prefer to be reimbursed. Thank you (sorry for bad english)
