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Tab S8 Ultra 512GB Model has 14GB RAM(??) not 16GB as marketed??

(Topic created: 04-11-2022 05:40 PM)
wutIsLove
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So I just received my tab s8 ultra 512GB model 2 days ago after pre-ordering it about 2months ago. Its working fine, is huge and everything seems to be in order but the amount of RAM is bothering me! As per aida64 & cpuz - the total amount of installed RAM is 14GB whereas it should be 16GB as per official specs. So can anyone here with the 16GB/512GB model confirm they are seeing the same issue?? After the GOS scandal - I don't have much faith in Samsung.

Screenshot_20220410-180543_AIDA64.jpgScreenshot_20220410-180517_CPU-Z.jpg

 

P.S: Just to clarify, I also have the S22 Ultra 512GB model with 12GB RAM, and both aida64 & cpuz shows that 12GB RAM as 'installed'/'total'...

 

Update: I think the apps are reporting total amount of RAM incorrectly at present. Likely need update to account for the new models.

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bill-e
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Aida64 incorrectly reports the ram in my S21. See the screen capture from Device Info HW which reports it correctly. Screenshot_20220411-222157_Device Info HW.jpgScreenshot_20220411-222103_AIDA64.jpg
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Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch3(VZW), M8 Smart Monitor

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Wassim
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Used by the software on board graphics
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wutIsLove
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okay, thats possible, however - why is that not the same case for the phones? why is that 2GB not reserved by onboard graphics of phone - they are using the same SoC.

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bill-e
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It is he same for a phone. Here's the memory screen for my 16gb S21.. notice the the two memory figures, 6.9+7.1 all up to 14gb and then there is 2gb reserved.
Screenshot_20220411-220132_Device care.jpg
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch3(VZW), M8 Smart Monitor
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wutIsLove
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Thanks Bill.
See my screenshots from my S22U 12GB.

Screenshot_20220411-190645_Device care.jpgScreenshot_20220411-191010_AIDA64.jpg

See how aida64 is showing that 12GB as installed RAM and 10GB as available RAM (after 2GB reserved)...  This is precisely where I have the issue, in TAB S8U - aida64/cpuz showing only 14GB as installed RAM and I want to know why this discrepancy.

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bill-e
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Aida64 incorrectly reports the ram in my S21. See the screen capture from Device Info HW which reports it correctly. Screenshot_20220411-222157_Device Info HW.jpgScreenshot_20220411-222103_AIDA64.jpg
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch3(VZW), M8 Smart Monitor
Wassim
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Thanks I was going to post this
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wutIsLove
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Thanks Bill!

From your screenshots & from my devices - I think the software are all over the place in reporting amount of RAM and is not an issue with what is physically present in the devices.

See the following 3 screenshots from my 3 Samsung devices for Device Info HW:

1. Tab S8 Ultra: Shows 16GB as total RAM, good, this is how it should be!

2. S22Ultra 12GB: Showing only 10GB as total RAM, wtheck, software bug likely, needs to be updated for the newer devices. Aida64 shows 12GB as total RAM so one of the app is wrong.

3. Note 10 Plus 12GB/512GB model: Showing the correct 12GB as total RAM.Screenshot_20220411-211026_Device Info HW.jpgScreenshot_20220411-211214_Device Info HW.jpgtempFileForShare_20220411-211308.jpg

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Woah the S21 had 16 gb ram. Did they have the same thing for some of the S22?
ST2022
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Samsung is going to lose its market share if they are not honest to the users. I don't understand why they reduced RAM in s22 ultra compared to S21 ultra