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Tablet S10 ultra cannot connect the book cover slim keyboard sometimes

(Topic created: 11-15-2024 08:57 AM)
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Sovka
Constellation
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Tablets

I bought tablet s10 ultra a month ago and got a slim keyboard as a gift.  But I found sometimes the keyboard can't connect with the tablet. I tried wiping the connecting points, or hold "DFU" and connect again, but can't work. 

However, sometimes I wait till next day, it worked again. I just can't find the regularity. It's not completely broken; it just sometimes works and sometimes doesn't.

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bill-e
Cosmic Samsung Care Ambassador
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Tablets

The next time it won't connect, try booting to Safe Mode and see if it connects.  If it does then that indicates that an added app is causing the issue. 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro

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1 Reply
Solution
bill-e
Cosmic Samsung Care Ambassador
Options
Tablets

The next time it won't connect, try booting to Safe Mode and see if it connects.  If it does then that indicates that an added app is causing the issue. 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro