Original topic:

Galaxy tab S10+ 5G Have to toggle airplane mode to connect to mobile network

(Topic created: Friday)
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Pep1286
Galaxy
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Tablets

When at home my tablet is logged into my wifi, and everything works great. When I leave the house and want to go online the tablet shows 5G service and seems like it is online and connected. However when going to a web site it won't load. If I turn on airplane mode for a minute and then switch it back off I can go online and everything is great, like the 5G or LTE refreshed itself or something. Any ideas what would cause this would be helpful thanks in advance!! It does not happen all the time but maybe about half the time this issue occurs.

2 Replies
Samsung_Moderator
Community Manager
Community Manager
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Tablets

Hey Pep1286

Your home network is more than likely better than the Wi-Fi when you are up and about.

Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address.

Pep1286
Galaxy
Options
Tablets
The wifi is not the problem, the tablet is having issues switching to LTE after I leave my house, and when it has that issue I can turn on airplane mode then turn it back off and the LTE works correctly and the problem is fixed
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