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Original topic:

Unable to Save to USB from Galaxy Ultra S9+

(Topic created: 03-17-2024 04:45 AM)
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ThatgirlDee
Astronaut
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Tablets

Hello community! I recently received my new tablet but I am needing some help on how I can save Word documents using my usb flash drive. I have purchased the femal c-port which allows me to insert the flash drive but I have been unsuccessful in locating the actual device within my tablet. Could someone please assist me? Thanks so much.

4 Replies
LongHiker
Legendary Samsung Care Ambassador
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Tablets

@ThatgirlDee Open the My Files app. You should see the drive there. 

ThatgirlDee
Astronaut
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Tablets
Hello LongHiker, I have tried this all day and I am unable to see it. 😞
Solution
PeninaD
Comet
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Tablets
Is this drive viewable in any other USB-C devices?
I would check that. It's always a possibility the thumb drive itself is faulty.
ThatgirlDee
Astronaut
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Tablets
That's exactly what the issue was. I purchased a new thumb drive and it's working product fine now. Thank you all for your help.
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