Original topic:

Unable to interact with Samsung Community from Tab A9+

(Topic created: 3 weeks ago)
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Ratfancy
Asteroid
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Tablets

This is making me crazy.  I want to interact with this community from my new TabA9+.  I can see posts, but I can't create a new one.  Very buggy.  I don't have this problem on my PC (now using).  I’m complaining here because when I try to give feedback on the community via the tablet, it says click button below, but there is no button.  If I click on the pen symbol, as to write a new message, it asked for me to create a nickname, but mine is already created so it goes nowhere.  Has anyone successfully posted a new topic in the community from your tablet?click pen to nickname already created.jpegno button.jpegpen not working.jpeg

1 Reply
bill-e
Cosmic Samsung Care Ambassador
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Tablets

Try Settings->Apps->Samung Members->Storage->delete data.  

This will effectively reset the app and you'll have to log in again

 

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Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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