Updates

[Jep13]

My Samsung tables wont complete update. States use smart switch or contact customer service? Any help would be appreciated. 

[bill-e]

Try using Smart Switch

Smart Switch for Windows https://www.samsung.com/global/download/smartswitchwin

Smart Switch for Mac  https://www.samsung.com/global/download/smartswitchmac

Step 1. Connect your device to your computer using the USB cable provided with your device, and then open Smart Switch on your computer

Step 2. If a software update is available, Smart Switch might automatically prompt you to update the software or will display an option to update

Step 3. Click Update and use the on-screen prompts to download the necessary files.

Step 4. Click OK to proceed. Your device may turn off and on a few times during the update process. When the update is complete, the device returns to the Home screen

Note: Don't disconnect the USB cable or use your device.