Original topic:

Dryer Chime dve45r6100p

(Topic created: 03-18-2023 12:00 PM)
2254 Views
Keither4
Constellation
Options
Washers and Dryers

I have dryer model # dve45r6100p and it no longer makes any chimes/beeps. Is the speaker on the main board and what part needs to be ordered to fix this?   

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

Hi there, I can certainly understand wanting to hear when your dryer has finished a cycle. There actually may be an easy fix for this, without needing to service the dryer. According to page 52 of the user manual (linked below) the chime sounds can be turned on/off by pressing and holding the "Damp Alert" button for 3 seconds. 
https://downloadcenter.samsung.com/content/UM/202301/20230106065147570/DV6300_UM_DC68-03381T-15_EN_C...

However, if this doesn't work, and you've made sure child lock is off, then service would be the next step. There are a few options here we can take based on your warranty status. 
If you’re in the one-year manufacturer’s warranty, please gather together the full model and serial number of your unit, and have ready your name, street address, 2 phone numbers (Best contact, alternative number), email, and place of purchase. Provide this information to an agent, in one of the following options below:
1.) Reach out to a Moderator directly, by selecting our name and the message option. When messaging please use a link to this thread in addition to the info above.
2.) Reach out to us on Facebook or Twitter. Please provide the same info as above, as well as the link to your thread.
3.) You can also contact 1-800-726-7864, if you’d like to speak with a live agent about this situation.
4.) Last, if you wish to speak with a live agent and don’t want to call in, you can reach out to our Live Chat team. 
If you’re out of the one-year manufacturer’s warranty: 
1. You can utilize this link to locate an authorized service center in your area to obtain estimates for repairs: http://www.Samsung.com/us/support/service/location or reach out to any local repair shop.
2. The other option, would be a replacement of the unit. Samsung.com offers amazing deals on different models that may be to your liking, check out those deals here: https://www.samsung.com/us/dryers/

View solution in context

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

Hi there, I can certainly understand wanting to hear when your dryer has finished a cycle. There actually may be an easy fix for this, without needing to service the dryer. According to page 52 of the user manual (linked below) the chime sounds can be turned on/off by pressing and holding the "Damp Alert" button for 3 seconds. 
https://downloadcenter.samsung.com/content/UM/202301/20230106065147570/DV6300_UM_DC68-03381T-15_EN_C...

However, if this doesn't work, and you've made sure child lock is off, then service would be the next step. There are a few options here we can take based on your warranty status. 
If you’re in the one-year manufacturer’s warranty, please gather together the full model and serial number of your unit, and have ready your name, street address, 2 phone numbers (Best contact, alternative number), email, and place of purchase. Provide this information to an agent, in one of the following options below:
1.) Reach out to a Moderator directly, by selecting our name and the message option. When messaging please use a link to this thread in addition to the info above.
2.) Reach out to us on Facebook or Twitter. Please provide the same info as above, as well as the link to your thread.
3.) You can also contact 1-800-726-7864, if you’d like to speak with a live agent about this situation.
4.) Last, if you wish to speak with a live agent and don’t want to call in, you can reach out to our Live Chat team. 
If you’re out of the one-year manufacturer’s warranty: 
1. You can utilize this link to locate an authorized service center in your area to obtain estimates for repairs: http://www.Samsung.com/us/support/service/location or reach out to any local repair shop.
2. The other option, would be a replacement of the unit. Samsung.com offers amazing deals on different models that may be to your liking, check out those deals here: https://www.samsung.com/us/dryers/