JUMP TO SOLUTION Solved

Original topic:

Dryer is vibrating (Model DVE50R5200W)

(Topic created: 01-30-2023 12:40 AM)
2316 Views
usermVo4gczAnP
Asteroid
Options
Washers and Dryers

I have a DVE50R5200W that was bought new and installed in July of 2021 which has now has excessive vibrations when on. The vibration started about 5 months ago and is now so bad it shakes the walls and can be heard in other rooms. This is unacceptable for a dryer is only 1.5 years old

3 Replies
user4QKj0APFDP
Constellation
Options
Washers and Dryers
Check for level
0 Likes
Reply
Diaboyos
Honored Contributor
Options
Washers and Dryers
You may call or text START to 1-800-726-7864 to contact Samsung directly.
0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

Hi there, I can certainly understand your concern with your dryer vibrating like this. The good news is, there may be a simple fix for this. I'm providing a link below to our troubleshooting guide, that has step by step instructions on what to check. 

https://www.samsung.com/us/support/troubleshooting/TSG01109143/

Once these steps are completed, if the dryer is still shaking, it will require service. There are a couple options here we can take based on your warranty status: 
1. You can utilize this link to locate an authorized service center in your area to obtain estimates for repairs: http://www.Samsung.com/us/support/service/location or reach out to any local repair shop.
2. The other option, would be a replacement of the unit. Samsung.com offers amazing deals on different models that may be to your liking, check out those deals here: https://www.samsung.com/us/dryers/