Washers and Dryers

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banging sound during spin on washer front load

Posted by Feb 10, 2021 8:42:49 AM in Washers and Dryers

repairman changed out 4 shocks? didnt seem to help at all View Post

I am sorry to hear about this. Please send the full model and serial numbers to this PM Link.... View Post

Top load washing machine drum base pulled away from side

Posted by Feb 10, 2021 8:52:45 AM in Washers and Dryers

I have a 2013 Top Load Washing Machine (Model: WA422PRHDWR) with a plastic drum base which has pulled away from the stainless steel seal that... View Post

I am sorry to hear about this. Please send the full model and serial numbers to this PM Link.... View Post

Part number for grey button for top washer (WV60M9900AV/A5)

Posted by Feb 4, 2021 8:57:12 PM in Washers and Dryers

Hello - My washer WV60M9900AV/A5 is missing the grey button in the top washer and reporting 1dc4, can I please get the part number? ... View Post

but how do I find out the part number for the grey button? the website lists hundreds of part... View Post

Dryer stays @ 1 minute until we stop it

Posted by Feb 4, 2021 8:14:22 PM in Washers and Dryers

The dryer will go through its normal cycle and stay on 1 minute. It has done this now for a month. We bought this brand new 4 years ago.... View Post

I am sorry to hear about this. Please send the full model and serial numbers to this PM Link.... View Post

UR codes every load no matter the size

Posted by Feb 8, 2021 4:59:11 PM in Washers and Dryers

I am at my wits end and from reading posts on here it seems like these washers are lemons. I have had my washer for just over 2 years and it... View Post

Could be a bad sensor. But sometimes the "feet" get loose after months/years of vibrating. If... View Post

2 month old model 5400 dryer continues to make noise after service

Posted by Feb 1, 2021 10:52:42 AM in Washers and Dryers

Model 5400 - DVE50R5400V/A3 bought in November started making a loud squealing/chirping sound in December. I have had 2 service calls, the tech... View Post

My sincerest apologies for the frustration and inconvenience this has caused. Please feel fre... View Post

DV45H7000 “Drying” Flashing and solid “Cooling” lights. Load not dry

Posted by Feb 7, 2021 9:56:12 AM in Washers and Dryers

My DV45H7000 dryer is not drying. Had it on normal mode and not overloaded. The dial light was flashing and so was the drying light while the... View Post

Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01000999/ I... View Post

dryer drum light doesn't turn on unless is power on

Posted by Feb 2, 2021 11:52:28 AM in Washers and Dryers

I got the new dryer flex and just got them in December, Samsung told me the light should turn on by itself as soon as door is opened, but it... View Post

I am sorry to hear about this. The short answer to your question is, yes the dryer power need... View Post

Washer Repair Delay

Posted by Feb 5, 2021 10:46:57 AM in Washers and Dryers

My Samsung top loader broke almost 5 weeks ago! Took forever to get an appt! They finally came today to tell me he can’t fix it due to he... View Post

Samsung Washer Keeps Adding Time

Posted by Jan 30, 2021 7:56:15 PM in Washers and Dryers

My timer on my washer keeps adding time and repeating the rinse and spin cycle ... Whats the prob.? View Post

Are you getting any error messages by any chance? Is it doing this every load? Could you pr... View Post

Washer Outer Barrel Doesn't Spin

Posted by Jan 30, 2021 4:03:09 PM in Washers and Dryers

center of barrel spins but not outside the actuator that engages the outer barrel doesn't seem the be working? Wa52m7750aw/a4 View Post

Oh no! Are you getting any error messages by any chance? View Post

Faulty lid WA48J7770AW

Posted by Feb 4, 2021 7:39:03 AM in Washers and Dryers

This washer was one of the recalled models. We opted to have the lid reinforced, but now the lid is broken at the hinge. This is after we... View Post

ok do whatever you came to do View Post

Samsung bubble wash

Posted by Feb 2, 2021 11:04:08 PM in Washers and Dryers

I see here I’m not the only person with a new model Samsung washing machine that has the control panel instructions/words coming off. This is... View Post

washing machine stopped draining and spinning

Posted by Feb 2, 2021 7:10:33 AM in Washers and Dryers

I purchased a brand new Samsung washer and dryer set and in less than a year the upper washing machine stopped draining and spinning. I did all... View Post

WF45M5500AP/A5 Top display dead.

Posted by Feb 1, 2021 5:29:19 PM in Washers and Dryers

Hi all, troubleshooting the above front load washer and have some questions as the Samsung elect. drawings suck. So maybe someone here... View Post

Warranty end date wrong on washer correct on dryer - purchased together and delivered together

Posted by Jan 30, 2021 6:31:39 AM in Washers and Dryers

I have send the bill of sale twice. How do I get the warranty end date corrected? I have called once as well. View Post

Feel free to send me a private message with the following information and I will look into ho... View Post

WF45K6500a keep add time and stuck in spin circle

Posted by Feb 1, 2021 3:41:26 PM in Washers and Dryers

Keep add time in spin circle, can not stop, any helps? Thanks! View Post

How can I turn off the sound on WF45R6300A?

Posted by Jan 28, 2021 3:00:15 PM in Washers and Dryers

I just purchased a WF45R6300A to replace an old samsung washer. I was hoping for a way to turn off all the sounds and beeps, they will drive us... View Post

I apologize, the sounds cannot be disabled on this machine. View Post

Washer drum tries to spin but wont.

Posted by Dec 12, 2020 7:35:19 PM in Washers and Dryers

Washer model number Wf42h5200ap/a2 Hello, I have a front load inverter drive washer that the drum just moves a little bit then its... View Post

Did you figure out a solution? I have the exact same issue. View Post

Fresh New Idea!

Posted by Jan 31, 2021 8:34:03 PM in Washers and Dryers

Hey Samsung, I have a great idea for you! It would save anyone that owns if, a lot of time and hassle if you... View Post

I have tagged this post for our Product Specialists. View Post

Washer goes out of balance on every load

Posted by Jan 31, 2021 5:50:17 PM in Washers and Dryers

Help. Our washer, model # WA5451ANW\XAA02 goes out of balance on every single load of laundry we try to do. Small or medium. We cannot wash... View Post

Oops, I pressed the post button accidentally. ...put the small lighter things like a handke... View Post

Auto Dosing - Washing Machine

Posted by Jan 28, 2021 10:40:21 AM in Washers and Dryers

Hi, I have recently bought a Samsung WW9800 washing machine with Auto Dosing, dispensing the detergent and softener. However I... View Post

This forum is for the support of US products and customers. As your product is a non-US model... View Post

Samsung WA45H7000A out of balance

Posted by Dec 31, 2020 10:00:27 AM in Washers and Dryers

Washer repeatedly off balance, loud banging when spinning, and stops with "UE" error. Washer is level, this happens every time we wash... View Post

I too had a continual off balance problem with my Samsung washer. I finally purchased 4 new s... View Post

Great electronic, bad appliances

Posted by Jan 31, 2021 6:40:45 AM in Washers and Dryers

I have been a fan of Samsung electronics for years. When I bought my home I figured I couldn't go wrong with appliances....I was wrong. I... View Post

Samsung Order support - Horrible

Posted by Jan 24, 2021 6:32:13 AM in Washers and Dryers

Just tried placing an order on the Samsung website, take my cart to checkout and NO option to use my Samsung credit account. Online support... View Post

I'm sorry wait times will be a little longer than normal due to the recent release of the S21... View Post

Interchangable parts for a dv330eaw/xaa

Posted by Jan 30, 2021 12:22:41 PM in Washers and Dryers

Are the kits for a pulley kit for a dv330eaw/xaa interchangable with other dryers. View Post

Honestly, it depends on the dryer. Most parts are made for specific models and aren't interch... View Post

Washer retains some water after cycle

Posted by Jan 28, 2021 9:37:19 AM in Washers and Dryers

I have a new Samsung WA50R5200AW top load washer. While it seems to work well, it always seems to have what sounds like a 1/2 to full quart of... View Post

When the pump cuts off, there is still water in the drain hose that will flow back into the m... View Post

Washer WA40J3000AW/AA not draining

Posted by Sep 13, 2020 7:14:16 AM in Washers and Dryers

Washer WA40J3000AW/AA not draining after rinse. Checked hoses and pump, no blockage. Stopped working Wednesday evening, I drained the water... View Post

If you provide a transaction number I would be more than happy to look into this for you. View Post

Gas dryer flame too big?

Posted by Jan 28, 2021 8:08:25 PM in Washers and Dryers

My DV331Agw/xxa stops heating only a few seconds after the flame comes on. I checked and found that the flame is very big, basically... View Post

now I suspect that the valve is malfunctioning now, after 8 years of use. I tried to adjust t... View Post

Heating issues like everyone else

Posted by Jan 28, 2021 6:24:27 AM in Washers and Dryers

I am so upset that I am wasting money on an electric bill because I have to dry laundry 3 and 4 times to get the clothes close to dry. This is... View Post

Have you heard about the patient who asked the doctor to check his feet because everyone was ... View Post